Whitepapers

At One2Ten, we love to share our experiences.
This is where we write about real challenges en solutions.

Customer Experience

Redefining Customer in Asset Management Industry

How good is your customer experience focus?
These days, there is more than just pure performance by which clients judge their investment managers.

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Customer Experience

Public Sector and Citizen Experience

How well are you being served?
Today, citizens and businesses expect public sector organisations to treat them like customers,and some government agencies across the globe have caught up to the wave.

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Employee experience

Equity Diversity and Inclusion Assessment

How diverse and inclusive is your organization?
The business case for diversity and inclusion is stronger than ever, with more innovative leaders, more profitability and decisive in job selection.

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Employee experience

Digital Readiness Assessment & Improvement program

How digitally ready is your organization?
Assessing an organizations’ digital ‘readiness’, its learning needs and vulnerabilities brings an organization awareness, urgency and ultimately a growth path towards digital maturity.

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Learning from experience

Reading is everything.

Improving operational efficiency by measuring experience – Sysmex

Facility management satisfaction in public sector – FM-Haaglanden

Citizen debt assistance satisfaction – Purpose

Central Government Real Estate agency satisfaction

CX – Van Leeuwen

Thank you

for contacting us today.
We will reach out to you.

Kind regards
Ralph Elias
COO One2Ten

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