“Monitoring real time satisfaction form our clients enables us to react faster and sometimes even prevent things going wrong. The fact that we listen to our clients makes them and us more engaged, which benefits all of us.”- RVB
Reading is everything.
Improving operational efficiency by measuring experience – Sysmex
Facility management satisfaction in public sector – FM-Haaglanden
Citizen debt assistance satisfaction – Purpose
Central Government Real Estate agency satisfaction
CX – Van Leeuwen
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