One2ten Data Insight Solutions
Solutions
Roles & Industries
Industries
Our solution is perfect for exploring these industries as well
Solutions for a Customer Experience Manager
What do your customers think of your customer experience?
When was the last time that you checked this?
When was the last time that you checked this?
Understanding your customers, is vital for sustainable growth.
Solution overview
Map customer journey to identify key touchpoints
Co-create most effective survey roll out strategy
Build action planning tool with real time alerts to enable data action ownership and close the loop
Prioritize improvement as per strength of impact on satisfaction score
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Design surveys customised around client’s customer journey and client’s customer experience KPIs
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Analyse data in real time on user friendly & interactive dashboards
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Predict impact on customer satisfaction & net promoter score
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Key benefits you can derive from One2Ten solution
- Unburden you from all the data collection and analysation work.
- Ensure consistency across channels by mapping customer journeys and key touchpoints.
- Integrations of our solution into existing CX systems.
- Our solutions help to ensure alignment between frontline staff and your goals.
- Our solution on staff KPI provides ROI determination and proof of its impact on business outcomes.
- We prioritize client-defined access structures ensuring privacy compliance.
- You get real-time data insight helping to act and manage experience in the moment.
- Our predictive analytics anticipates the impact on customer satisfaction and net promoter score, allowing you to effectively prioritize improvements.
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Solutions for Commercial Growth Officer
Is customer acquisition and retention a challenge in your highly competitive landscape?
Experience management is vital for a Commercial Growth Officer (CGO) as it enhances customer satisfaction, loyalty and brand reputation; driving customer retention, upsales and revenue growth.
One2Ten solution overview & key benefits you can realise from it
- You can easily test new products and service ideas in new markets at low-risk and in a cost-efficient way.
- One2Ten's lead generation & management solution identifies new customers and facilitates a follow-up tool for successful conversions.
- One2Ten dashboard & AI tool facilitates the collection and analysis of data in a high effective way.
- We prioritize data security with client-defined access structures ensuring privacy compliance.
- With real-time data flows and instant alerts there's no delay.
- Our predictive analytics anticipates the impact on customer satisfaction and net promoter score.
- With us, you stay ahead by studying the market and together we create adaptive strategies!
Solutions for
Marketing Manager
What is the lead generation return on your marketing spend and how effective is the sales team converting this into sales qualified leads?
One2Ten data solutions is the ideal partner for marketing professionals.
One2Ten solution overview & key benefits you can realise from it
- Generate marketing leads via webinars, seminars and other events.
- Manage and track conversion rates of leads to actual customers in real time with our lead management tool.
- Understand the competitive market landscape.
- Gather feedback on event quality, content, facility and trainers. Understand attendees’ topics of interest for better planning of future events.
- Establish KPIs and track performance of frontline marketing staff.
- Co-create key performance indicators for a marketing campaign and evaluate its success.
Solutions for Research Professional
Looking for an affordable and user-friendly research tool? We offer an all-in-one package of survey, dashboard, analytics and follow-up tool.
Collect data for any idea, topic or theme. With One2Ten’s multilingual solution, improve engagement with target audience and expand overall market reach.
Below is an overview of our solution and the key benefits you can derive from it
- Create adaptive surveys aligned with research objectives.
- Maximize market engagement with our tailored rollout strategy and administration plan.
- One2Ten dashboards deliver real-time data analysis; enabling swift adjustments to your data collection strategy as needed.
- One2Ten facilitates the collection and analysis of data, extracting actionable insights.
- We prioritize data security, with client-defined access structures ensuring privacy compliance.
Solutions for Human Resources Manager
How do you improve employee retention and facilitate options like remote work while including the preservation of quality of work?
Our approach aims to foster a motivated workforce, enhance performance and contribute to the overall success of a thriving workplace. Take proactive steps to manage employee experience now!
Solution overview
Map customer journey to identify key touchpoints
Co-create most effective survey roll out strategy
Build action planning tool with real time alerts to enable data action ownership and close the loop
1
2
Design surveys customised around client’s customer journey and client’s customer experience KPIs
3
4
Analyse data in real time on user friendly & interactive dashboards
5
6
Predict impact on customer satisfaction & net promoter score