One2ten Data Insight Solutions
Tailored Experience Management Solutions: Elevate Customer and Employee Engagement
Roles & Industries
Industries
Our solution is perfect for exploring these industries as well
Solutions for a Customer Experience Manager
What do your customers think of your customer experience?
When was the last time that you checked this?
Understanding your customers, is vital for sustainable growth.
Solution overview
Map customer journey to identify key touchpoints
Co-create most effective survey roll out strategy
Build action planning tool with real time alerts to enable data action ownership and close the loop
Prioritize improvement as per strength of impact on satisfaction score
1
2
Design surveys customised around client’s customer journey and client’s customer experience KPIs
3
4
Analyse data in real time on user friendly & interactive dashboards
5
6
Predict impact on customer satisfaction & net promoter score
7
Key benefits you can derive from One2Ten solution
- Unburden you from all the data collection and analysation work.
- Ensure consistency across channels by mapping customer journeys and key touchpoints.
- Integrations of our solution into existing CX systems.
- Our solutions help to ensure alignment between frontline staff and your goals.
- Our solution on staff KPI provides ROI determination and proof of its impact on business outcomes.
- We prioritize client-defined access structures ensuring privacy compliance.
- You get real-time data insight helping to act and manage experience in the moment.
- Our predictive analytics anticipates the impact on customer satisfaction and net promoter score, allowing you to effectively prioritize improvements.
Solutions for Commercial Growth Officer
Is customer acquisition and retention a challenge in your highly competitive landscape?
Experience management is vital for a Commercial Growth Officer (CGO) as it enhances customer satisfaction, loyalty and brand reputation; driving customer retention, upsales and revenue growth.
One2Ten solution overview & key benefits you can realise from it
- You can easily test new products and service ideas in new markets at low-risk and in a cost-efficient way.
- One2Ten's lead generation & management solution identifies new customers and facilitates a follow-up tool for successful conversions.
- One2Ten dashboard & AI tool facilitates the collection and analysis of data in a high effective way.
- We prioritize data security with client-defined access structures ensuring privacy compliance.
- With real-time data flows and instant alerts there's no delay.
- Our predictive analytics anticipates the impact on customer satisfaction and net promoter score.
- With us, you stay ahead by studying the market and together we create adaptive strategies!
Solutions for
Marketing Manager
What is the lead generation return on your marketing spend and how effective is the sales team converting this into sales qualified leads?
One2Ten data solutions is the ideal partner for marketing professionals.
One2Ten solution overview & key benefits you can realise from it
- Generate marketing leads via webinars, seminars and other events.
- Manage and track conversion rates of leads to actual customers in real time with our lead management tool.
- Understand the competitive market landscape.
- Gather feedback on event quality, content, facility and trainers. Understand attendees’ topics of interest for better planning of future events.
- Establish KPIs and track performance of frontline marketing staff.
- Co-create key performance indicators for a marketing campaign and evaluate its success.
Solutions for Research Professional
Looking for an affordable and user-friendly research tool? We offer an all-in-one package of survey, dashboard, analytics and follow-up tool.
Collect data for any idea, topic or theme. With One2Ten’s multilingual solution, improve engagement with target audience and expand overall market reach.
Below is an overview of our solution and the key benefits you can derive from it
- Create adaptive surveys aligned with research objectives.
- Maximize market engagement with our tailored rollout strategy and administration plan.
- One2Ten dashboards deliver real-time data analysis; enabling swift adjustments to your data collection strategy as needed.
- One2Ten facilitates the collection and analysis of data, extracting actionable insights.
- We prioritize data security, with client-defined access structures ensuring privacy compliance.
Solutions for Human Resources Manager
How do you improve employee retention and facilitate options like remote work while including the preservation of quality of work?
Our approach aims to foster a motivated workforce, enhance performance and contribute to the overall success of a thriving workplace. Take proactive steps to manage employee experience now!
Solution overview
Map customer journey to identify key touchpoints
Co-create most effective survey roll out strategy
Build action planning tool with real time alerts to enable data action ownership and close the loop
1
2
Design surveys customised around client’s customer journey and client’s customer experience KPIs
3
4
Analyse data in real time on user friendly & interactive dashboards
5
6
Predict impact on customer satisfaction & net promoter score
Key benefits you can derive from One2Ten solution
- Improve brand reputation and awareness for top talent acquisition.
- Cultivate a positive, inclusive workplace in alignment with organizational values.
- Evaluate the existing status of workplace equity, diversity and inclusion.
- Efficiently handle internal changes, like adopting new HR technologies and offer necessary support.
- Connect with remote employees to comprehend their sentiments and take effective measures to ensure they feel supported and connected.
- Evaluate learning needs, design effective programs, assign individuals and track progress across departments.
- We prioritize data security, with client-defined access structures ensuring privacy compliance.
- With real-time data flow and instant alerts, there's no delay in accessing or interpreting data.
- Our predictive analytics anticipates the impact on employee satisfaction and net promoter score.
Solutions for Chief Operating Officer
Have you encountered challenges obtaining reliable real-time data or struggled with navigating organizational change initiatives and achieving resource optimization?
One2Ten’s tailored solutions support operational management, providing a comprehensive approach to customer engagement and quality control objectives.
Quality control solution overview
-
1. Identify key
processes
-
2.Break down operations into easy checkable
steps and create a digitized checklist
-
3.Checklists quality
walkthrough
-
4.Real time and continuous
activity dashboards
-
5. Centrally managed
reporting dashboards
-
6. Action planning tool with real time alerts to enable
data action ownership and close the loop
-
1. Identify key
processes -
2. Break down operations into easy checkable
steps and create a digitized checklist -
3. Checklists quality
walkthrough -
4. Real time and
continuous activity dashboards -
5. Centrally managed
reporting dashboards -
6. Action planning tool with real time alerts to enable
data action ownership and close the loop
Experience management solution overview
1.
Identify key
touchpoints
2.
Design surveys customized around
journey and KPIs
3.
Devise optimal roll
out strategy
4.
Interactive dashboards providing
direct insights
5.
Action planning
to follow-up
Key benefits you can derive from One2Ten solution
- Streamline operations with digitized checklists to ensure operational efficiency.
- Connect with employees for change initiatives.
- Identify weak areas and operational risks.
- Identify pain points through engagement with customers, while ongoing quality audits ensure smooth operations.
- Consistent quality audits guarantee compliance with evolving regulations.
- One2Ten's employee engagement solution aids in managing satisfaction, attracting and retaining talent.
- We prioritize data security, with client-defined access structures ensuring privacy compliance.
- Our predictive analytics anticipates the impact on employee & customer satisfaction and net promoter score.
Solutions for Facilities Manager
Have you encountered challenges obtaining reliable real-time data or struggled with agility and cost-efficiency in the evolving workplace landscape?
One2Ten’s tailored solutions support facility management, providing a comprehensive approach to customer engagement and quality control objectives.
Quality control solution overview
-
1. Identify areas of
quality control
-
2.Break down operations into easy checkable
steps and create a digitized checklist
-
3.Checklists quality
walkthrough
-
4.Real time and continuous
activity dashboards
-
5. Centrally managed
reporting dashboards
-
6. Action planning tool with real time alerts to enable
data action ownership and close the loop
-
1. Identify key
processes -
2. Break down operations into easy checkable
steps and create a digitized checklist -
3. Checklists quality
walkthrough -
4. Real time and
continuous activity dashboards -
5. Centrally managed
reporting dashboards -
6. Action planning tool with real time alerts to enable
data action ownership and close the loop
Experience management solution overview
1.
Identify key
touchpoints
2.
Design surveys customized around
journey and KPIs
3.
Devise optimal roll
out strategy
4.
Interactive dashboards providing
direct insights
5.
Action planning
to follow-up
6.
Prioritize improvements and predict their
impact on satisfaction & net promoter score
Key benefits you can derive from One2Ten solution
- Streamline operations with digitized checklists, to ensure operational efficiency.
- Optimize the usage of space in line with evolving occupancy patterns and remote work trends.
- Identify pain points through engagement with occupants, while ongoing quality audits ensure a positive and safe environment.
- Consistent quality audits guarantee compliance with evolving regulations.
- One2Ten's employee engagement solution aids in managing satisfaction, attracting and retaining talent.
- We prioritize data security, with client-defined access structures ensuring privacy compliance.
- Our predictive analytics anticipates the impact on employee & customer satisfaction and net promoter score.
Contact us
Please get in touch if you have any questions.We will gladly help you.
