One2Ten’s Commitment to Your Privacy: Our Privacy & Cookie Policy

This privacy statement contains our information, explains personal data and the processing of personal data and for what purposes we process your personal information. It explains your rights, what we do to ensure your personal data are safe and how long they are stored. This privacy statement applies when you visit our website (www.one2ten.com), place an order or close contracts.

Our information

One2Ten
Herenstraat 24, 1406 PE
Bussum, The Netherlands

Phone number: +31 (0)35-7200906
Chamber of Commerce number: 91502292

Personal data

Personal data are data that provide information about you that directly or indirectly identify you.

Processing personal data

By processing personal data we mean the collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by forwarding, dissemination or otherwise making available, combining, blocking, erasure or destruction of your personal data.

Purposes

We process your personal data for the following purposes: so that we can contact you, for the ordering process, the implementation of the agreement, so that we can inform you of changes to our services or products, so that we can deliver our products or services to you, for general or targeted offers, for your account on our website. We only process personal data that are necessary for these purposes.

We also process your personal information to fulfil legal obligations, improve our services, to investigate complaints and to prevent fraud. We never sell your personal information to third parties. We don’t draw up profiles of you and we don’t take automated decisions that can have significant consequences for you. In order to take care of your personal data, we conclude a processing agreement with companies if those companies process your data in our assignment.

Personal data that we process

In order to carry out the purposes, we process the following personal data:

Research quality at One2Ten

One2Ten is continuously working to optimize the quality of its services. As part of this, we set high standards for transparency, integrity and compliance with ethical principles. As such, we inform the respondent of the following items:

The purpose of the research
All research at One2Ten is completely voluntary
The anonymity and privacy of the respondent is guaranteed
The respondent can always contact us via info@one2ten.com for questions
The respondent can always ask to unsubscribe or opt out of the research via info@one2ten.com
One2Ten collects data for conducting research

You also have rights

Wish to know which personal data we processed? Send an email to info@one2ten.com with a request for access to your data. You will receive a response to the request within four weeks.

Are your personal data incorrect, incomplete, irrelevant for the purposes for which they are processed or otherwise in breach of the General Data Protection Regulation (GDPR) or other legislation? Then you have the right to correction of your personal data. Correction means correction, addition, deletion or blocking of your personal data. You also have the right to object to the processing of your personal data, the right to have less data processed, the right to withdraw permission you have given and the right to data portability. Send your request to info@one2ten.com . Or contact us by phone: +31 35 7200906 You will receive a response to the request within four weeks. We would also like to point out the possibility of submitting a complaint to the Dutch Data Protection Authority.

Safety

Personal data are personal and should remain personal. We find it just as important as you that your personal data do not go public or are processed unlawfully. We therefore apply all possible technical and organisational measures to safely handle your personal data. To secure your personal data we use security software such as a virus scanner and firewall, passwords for electronic systems, a secure internet connection, backups, encryption, automatic removal of old data and DNSSEC.

Storage personal data

We do not store your personal data longer than is strictly necessary for carrying out the purposes. If there are legal requirements applicable to the storage, the personal data are no longer stored than required by law.

Certificates

The organization has the ISO 27001 certificate.

Holding the ISO-27001 certificate means that One2Ten meets legal and regulatory requirements. Not only the GDPR and AVG, but also other data protection legislation from other countries are taken into account.