Everything in sync: How One2Ten connects design, data and delivery to elevate experience management

From confusion to clarity, today’s organizations need more than scattered feedback systems or disconnected insights. Experience management demands alignment across how data is gathered, how it is analyzed and how results are applied. For too long, survey design, analytics and delivery have functioned in silos, leading to missed insights and untapped opportunities. One2Ten closes that […]

Designed with decision-makers in mind: Why our insights travel further

Every organization wants to act faster and smarter. But many struggle to convert feedback into real, lasting improvements. The issue isn’t a lack of data—it’s the disconnect between raw information and the people who need to act on it. At One2Ten, we build every element of our platform with decision-makers in mind. Our surveys are […]

We don’t guess what matters. We engineer the questions to find out

Every organization claims to value feedback. But how often does that feedback result in meaningful action? Too often, companies rely on generic survey tools that skim the surface. At One2Ten, we believe in designing smarter surveys, curated with precision to uncover what truly drives experience. Because feedback without strategy is noise, not insight. Why better […]

Why One2Ten is more than just a tool—It’s your strategic thinking partner

Your business needs more than answers—it needs direction Many organizations invest in survey tools to capture feedback. But what happens after the data is collected? Too often, it sits unused or lacks the clarity to spark meaningful change. Businesses are left with numbers, not narratives. Metrics, not momentum. What they need is not just a […]

Is your dashboard showing what you want or what you need?

Modern dashboards are often beautiful—but are they useful? It’s easy to fall in love with metrics that look impressive yet don’t truly drive decisions. Many businesses unknowingly rely on dashboards that reflect what they want to see, not where they need to act. If your dashboard is overflowing with graphs that don’t lead to action […]

AI, ethics and data: Are you ready for responsible feedback intelligence?

Artificial intelligence is no longer a futuristic concept in business feedback systems. From predictive analytics to sentiment analysis and personalized survey paths, AI underpins how organizations listen, analyze and act. But with this power comes a pivotal responsibility: ensuring that the way data is collected, analyzed and applied remains ethical, transparent and secure. As the […]

The feedback stack: A full-cycle approach that actually works

Organizations have more data than ever. Yet too often, key insights remain buried under dashboards, reports and static metrics. What’s missing? A dynamic, actionable system that transforms feedback into strategic action. Enter the feedback stack: a full-cycle approach that moves from gathering real-time insights to executing data-backed change. It’s not just about collecting opinions — […]

What ‘smart’ analytics really mean in feedback platforms

Feedback has become a cornerstone of modern organizational strategy, but data alone is never enough. Smart analytics—when embedded into your feedback platform—are the key to turning a sea of responses into sharp, clear actions. But what does “smart” really mean when it comes to analytics? It’s more than dashboards and charts. It’s about insight, precision […]

Don’t DIY your surveys: Why expert-crafted questionnaires outperform self-serve tools every time

Designing a great survey requires more than drafting a few questions. In a world where self-serve platforms promise instant feedback, it’s tempting to go the DIY route. But surveys built without experience often lead to misleading data, missed strategic opportunities and wasted resources. At One2Ten, we understand that a survey is not just a form—it’s […]

Turning complaints into action through smart case handling

Customer complaints can feel like friction—grating, urgent and disruptive. But when approached strategically, they become a powerful engine for improvement. In a landscape where customer expectations continue to rise, smart case handling isn’t just a back-office function—it’s a frontline asset for sustainable growth. Why complaints deserve your full attention Complaints are more than noise. They […]