we believe in gather analyze integrate predict report Data.
One2Ten delivers feedback and data solutions to improve your organisation.
One2Ten delivers end-to-end customer and employee experience solutions for organisations. We help you understand what people think, when and why.
Our feedback and data solutions
Feedback, it’s the heart and start of all change. Without feedback we do not evolve. It makes us understand and act on what needs urgent attention, what we can improve, and what goes well.
Gain insight into what drives an excellent customer experience. Understand and steer on why customers come back, and some don’t.
Organisation and process experience
Analyse and improve perception of the organisation and its processes through the eyes of its users.
Our real time, tailor made dashboards highlight what goes well, what can be improved, and what needs urgent attention. Use smart analytics like correlation, prediction and sentiment analysis on open text answers (AI). Filter on multiple data dimensions like location, client or product group to get the most out of your data.
Convert feedback into action. We provide in-depth action planning and case management tools that let you register, manage and track action plans. Create instant follow-up tickets and close the feedback loops with customers and employees.